Apple pulls the plug on its 28-year-old help forum, leaving decades of user wisdom in limbo.
Original headline: Apple is killing its Support Community forum next week — theverge.com
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Apple is shutting down its official Support Community forum next week. The site, which started life as the Apple Tech Exchange back in 1998, has been placed into read-only mode and will be permanently closed on November 20th, 2026. Apple says users can continue to find support on its official support site, but hasn't specified what will happen to the nearly three decades of user-generated troubleshooting posts, tips, and discussions.
For many developers and power users, the forum was a go-to resource for solving obscure Mac, iPhone, and software issues, often providing community-driven fixes faster than official channels. Its closure, framed as a 'careful evaluation of strategy,' signals a continued shift by tech giants away from open, user-moderated forums toward more controlled, corporate-run support ecosystems. The takeaway: another piece of the old, communal web disappears, and with it, a vast, unarchived repository of practical tech knowledge.
Read the original at theverge.com
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